Hello Jack GmbH

NEVER SHORT OF SUPPLEMENTS

 

 

 

50% OFF on your first order !

 

 

25% OFF on all our products, and free delivery !

100% FLEXIBLE

 

 

 

NO COMMITMENT

 

PAUSE OR CANCEL

Say goodbye to reordering hassle, and hello to the convenience of regular delivery !

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50% OFF

On your first order

25% OFF and free delivery


On all our products, all year long

100% FLEXIBLE

Modify your products or the frequency of delivery whenever you want

No COMMITMENT


Without any extra fees, it's ideal !

PAUSE OR CANCEL


Your membership whenever you want !

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MY BENEFITS

I choose my frequency of delivery: 2, 4, 6 or 8 weeks, depending on my needs and wants !

Choose your frequency of delivery

I can pause or stop it whenever I want, if, for example, I'm leaving for the holidays or for work !

Pause or stop it whenever you want

I can easely modify the selection of products I made and change the frequency of delivery at all times !

Modify the selection of products and change the frequency of delivery at all times

I treat and protect my doggo while saving on my orders !

Treat and protect your doggo while saving on your orders

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A TREAT WITHOUT WORRIES
AT ANY TIME

Is your pet's favorite snack empty again? Thanks to our regular delivery, Hello Jack supplements always arrive on time! You can devote all your time to your pet by selecting the "Regular Delivery" option. You will have the possibility to choose the interval of your deliveries in an individual way and all this, without minimum duration! Icing on the cake : you will benefit from free delivery!

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WE WISH ALL DOGGOS TO HAVE A PAWRENT LIKE YOU !

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YOUR QUESTIONS ABOUT THE SUBSCRIPTION 🐾

HOW TO SUBSCRIBE ?

To subscribe, nothing could be easier! In the "Our products" tab, select "Subscribe" then choose the frequency of your deliveries. All you have to do is add your favorite product to your cart and proceed to checkout! It's magic and practical...

WHAT IS THIS SUBSCRIPTION FOR?

The Hello Jack subscription is designed to ensure that you never run out of supplements and to avoid the wrath of your furry friend! Thanks to our subscription, you receive your supplements every 2, 4, 6 or 8 weeks without ever having to think about reordering! Isn't that great?

HOW TO ORDER WITH MY SUBSCRIPTION ?

Once you have subscribed to Hello Jack, you don't need to place an order, your products will be automatically delivered to your home according to the frequency you chose when you signed up! You can track your subscription at any time by logging into your Hello Jack account in the "My Account" tab on our site.

HOW DO I SUSPEND, CHANGE OR CANCEL MY SUBSCRIPTION?

You can suspend, modify or cancel your subscription at any time by logging into your Hello Jack account in the "My Account" tab on our site. Once logged in and in the "Account" tab, click on "Manage my subscription". It is on this page that you will be able to suspend, modify or cancel it!

WHEN IS MY SUBSCRIPTION BILLED?

Your subscription is billed on the day you subscribe to it and then according to the frequency you choose.
For example: if you signed up for our subscription on January 20th and you selected a 2-week frequency, you will be charged on January 20th, then February 3rd, then February 17th... that is to say every 2 weeks. Simple and efficient!

WHAT IS THE FREQUENCY OF MY SUBSCRIPTION?


The Hello Jack subscription offers 4 different delivery frequencies:
- every 2 weeks
- every 4 weeks
- every 6 weeks
- every 8 weeks
You are free to choose the frequency that suits you best so you never run out of our great supplements!

HOW DO I CHANGE MY SUBSCRIPTION INFORMATION?

To modify your subscription information, you just have to connect to your Hello Jack account on our website in the "Account" tab. Once connected on this tab, select "Manage my subscription", it is here that you will be able to modify your delivery address for example!

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